Refund policy
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Returns & Refunds
We currently do not offer general returns or refunds. However, if you receive an item that is significantly damaged or completely different from what was ordered, please contact us within 7 days of delivery.
To report an issue, email us at shadesbysaff@gmail.com with your order details and photos of the item. We will review the case and assist you accordingly.
Please note that requests made after 7 days of delivery will not be accepted.
Damages & Issues
Please check your order upon delivery and inform us immediately if there is any damage, defect, or incorrect item so we can resolve it promptly.